BFSG fines: up to €100,000 — what a lack of accessibility costs
Since 28 June 2025, the German Accessibility Reinforcement Act (BFSG) has also applied to the private sector. Anyone offering online shops, apps, or other covered consumer services who fails to meet the requirements risks fines of up to €100,000 under § 37 BFSG. Enforcement lies with the market surveillance authorities of the federal states.
Beyond the fine, the supervisory order carries weight: the authority can require deficiencies to be removed and, as a last resort, prohibit a non-accessible offering from continuing to be provided. On top of that comes the risk of cease-and-desist warnings from competitors and qualified associations.
Violations rarely surface by chance: common triggers are consumer complaints, tips from disability associations, and comparisons by competitors. Those who maintain an up-to-date accessibility statement and document their testing can demonstrate, in the event of a check, that they take their obligations seriously.
The sanctions you are facing
Violations of the BFSG can be penalized as an administrative offense under § 37 BFSG with fines of up to €100,000.
The market surveillance authority can order that a non-accessible product or service may no longer be offered.
A lack of accessibility can trigger cease-and-desist warnings, and qualified associations can pursue violations in court.
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Accessibility Act Checker → Check now for freeFrequently asked questions
What is the maximum fine under the BFSG?
Violations of central BFSG obligations can be penalized as an administrative offense with fines of up to €100,000. The specific amount depends on the nature, severity, and duration of the violation, as well as on whether the company cooperates and remedies deficiencies promptly.
Can the authority prohibit me from operating my online shop?
The market surveillance authority can order that a non-accessible service may no longer be offered if deficiencies are not remedied despite a request. In practice, removing the barriers is the priority; a ban on the offering is the last step.
Besides the fine, do I also face cease-and-desist warnings?
Yes. A lack of accessibility can be subject to competition-law warnings, and qualified associations can pursue violations in court. Alongside the official sanction, there is thus an additional civil-law risk.
How can I avoid a BFSG fine?
First check whether you are affected and whether exemptions apply, implement the requirements of EN 301 549 (WCAG 2.1 AA), publish an up-to-date accessibility statement, and document your manual and automated testing. This evidence works in your favor during a check.